Chinese-language resource map for the Bay Area
In 30 seconds
- SF city services311 helps in over 160 languages; the SF311 app is in Chinese①
- Senior servicesStart with your county’s AAA; statewide 800-510-2020②
- DoctorsNEMS 1-888-500-1886: San Francisco, Daly City, South San Francisco, San Mateo, San Jose⑦
- Free legal helpSouth Bay: Asian Law Alliance (408) 287-9710⑩
Who to call
Self-Help for the Elderly③
(415) 677-7600
San Francisco senior services main line
Family Bridges Visiting Program⑥
(510) 839-2022
CantoneseMandarin
East Bay seniors 60+, free
NEMS (North East Medical Services)⑦
1-888-500-1886
Appointments
Asian Health Services⑧
(510) 986-6880
New-patient membership; (510) 735-3100 is the administration line
Asian Law Alliance⑩
(408) 287-9710
Free legal services in San Jose
991 W. Hedding Street, Suite 202
Asian Law Caucus⑪
415-896-1701
Legal aid in San Francisco
55 Columbus Ave
This map lists, by need, the places Chinese speakers in the Bay Area most often look for: government lines, senior services, doctors, legal help and housing, plus Chinese books, family roots and Chinese for children. Each entry gives the services and numbers on the organization's own site. Start the call with “I need Mandarin (or Cantonese),” then ask about eligibility, cost and what to bring.
Call these first
City questions in SF: 311; senior services: your county AAA, statewide 800-510-2020.
Full text and sources
- For city questions in San Francisco, call 311: help in over 160 languages by phone, or 415-701-2311 from outside SF; the SF311 app is available in Chinese.
- Not sure where to start with senior services? Call your county's Area Agency on Aging: statewide 800-510-2020; San Francisco 415-355-3555, Alameda 510-577-1900 (Senior Information & Assistance 510-577-3530), Santa Clara 408-350-3200, San Mateo 844-868-0938, Contra Costa 925-229-8434.
- If an elder is scammed out of money, neglected or abused, call California Adult Protective Services at 1-833-401-0832 and enter a ZIP code to reach the county, 24 hours.
Senior services
Senior services: Self-Help for the Elderly and On Lok in SF, Family Bridges in the East Bay.
The Golden Gate Park Senior Center in San Francisco, a 2022 archive photo. It is not one of the services listed in this section and only shows what a community senior center looks like; services and hours follow each provider.
Full text and sources
- San Francisco · Self-Help for the Elderly: main line (415) 677-7600. Adult day services staff speak Cantonese, Mandarin, Taishanese and other Chinese dialects, at 408 22nd Avenue, (415) 677-7556.
- San Francisco · On Lok: PACE, one program that includes medical care, home care, transportation and senior services; also a senior center and services such as meal delivery.
- East Bay · Family Bridges Visiting Program: for Cantonese- and Mandarin-speaking seniors 60+ who are homebound or isolated in Alameda, Albany, Berkeley, Emeryville, Oakland or Piedmont; volunteers visit, call and help with light shopping, free; (510) 839-2022, Monday–Friday 9 a.m.–3 p.m.
Seeing a doctor
Doctors: NEMS, Asian Health Services and AACI.
Full text and sources
- San Francisco, Peninsula and South Bay · NEMS (North East Medical Services): medical, dental, behavioral health and optometry, with clinics in San Francisco, Daly City, South San Francisco, San Mateo and San Jose; appointments 1-888-500-1886. Its MyChart self-scheduling videos come in Cantonese and Mandarin.
- East Bay · Asian Health Services: founded in 1974, providing medical, dental and behavioral health care; administration (510) 735-3100; to become a patient, call Membership at (510) 986-6880 first; dental (510) 986-6888; its website is available in Chinese.
- South Bay · AACI: its San Jose health center is accepting new patients, with a senior center and behavioral health services too; main line (408) 975-2730.
Legal help, immigration and domestic violence
Legal and immigration: Asian Law Alliance, Asian Law Caucus; domestic violence line (408) 975-2739.
Full text and sources
- South Bay · Asian Law Alliance: free legal services for low-income residents in immigration, family law, domestic violence, housing, public benefits and civil rights; 991 W. Hedding Street, Suite 202, San Jose, (408) 287-9710.
- San Francisco · Asian Law Caucus: the country's first legal aid organization focused on low-income Asian Americans, 55 Columbus Ave, 415-896-1701.
- South Bay · AACI 24/7 domestic violence hotline: (408) 975-2739.
Housing
Housing: CCDC in San Francisco, housing counseling hotline (415) 984-2728, main line (415) 984-1450.
Full text and sources
In San Francisco, Chinatown Community Development Center (CCDC) offers housing counseling and manages affordable housing; how to apply and each building's wait-list status are on its site; housing counseling hotline (415) 984-2728, main line (415) 984-1450. For deposits, leases and rental scams, see our renting guides.
Chinese books, Chinatown history and family roots
Chinese books and roots: the Chinatown and Oakland Asian Branch libraries, CHSA and CCC’s Chinatown tour; My China Roots for ancestral villages and surnames.
The historic former Chinatown YWCA building in San Francisco, now home to the Chinese Historical Society of America (CHSA) museum, in a 2013 archive photo. It is a cultural resource, not one of the help, benefits or immigration services in this guide; exhibits and hours are on the CHSA website.
Full text and sources
- San Francisco · Chinatown/Him Mark Lai Library (1135 Powell Street): books, magazines, audiobooks, CDs and DVDs in Chinese, plus files of articles on Chinatown’s history and community; staff speak English, Cantonese, Mandarin and Vietnamese, depending on who is on duty; 415-355-2888.
- Oakland · Oakland Public Library Asian Branch (388 Ninth Street, Suite 190, inside Pacific Renaissance Plaza): books in Chinese, Japanese, Korean and Vietnamese, and an English Asian Interest collection on Asian and Asian American history; closed Sundays; (510) 238-3400.
- San Francisco · Chinese Historical Society of America (CHSA, 965 Clay Street): Chinese American history exhibits, open Wednesdays and Saturdays 10 a.m.–5 p.m.; book a dated ticket online or buy one at the front desk; seniors and veterans pay $10; (415) 391-1188 ext. 109.
- San Francisco · Chinese Culture Center (CCC) Chinatown History & Art Tour: booked on request for a date and time; individuals and private groups $55 per person, at least 4 people, about 90 minutes; it starts at the CCC Art Center and Design Store, 667 Grant Avenue.
- East Bay · My China Roots at Alameda County Library: a genealogy resource for Chinese ancestry, ancestral villages and surname origins, listed on the library’s eLibrary page.
Chinese for children: classes and storytimes
Chinese for children: Millbrae’s Mandarin/Cantonese storytime, CACC Chinese School in Pleasanton, and LOTE4Kids picture books at home.
Full text and sources
- Peninsula · Millbrae Library (1 Library Avenue) Mandarin/Cantonese Storytime: stories and songs in Mandarin, Cantonese and English, for children of all ages; sessions are on the San Mateo County Libraries events calendar.
- East Bay · CACC Chinese School (Pleasanton): classes from preschool to high school AP Chinese; the 2026–2027 school year has started and its calendar follows Pleasanton Unified School District; enrollment is by school year, with classes, times and fees on the school’s site.
- At home · LOTE4Kids from Marin County Free Library: more than 3,000 digital picture books with audio and text in more than 65 languages, opened from the library’s online resources page.
Spotting and reporting fake-official, family-emergency and “protect your savings” calls.
Senior Clipper cards, free Muni in San Francisco and paratransit; East Bay Paratransit has a rider guide in Chinese.
Save the numbers in your phone
Continue with the senior services, Medicare and tax-help guides, and save the contacts for your area.
More guides for seniorsOfficial sources
Check the original sources for your circumstances. Admission prices, hours, rules, and services may change.
- SF311 Customer Service Center(opens in a new tab)
Over 160 languages; from outside SF call 415-701-2311; the app is available in Chinese.
- California Department of Aging: Find services in my county(opens in a new tab)
Statewide 800-510-2020 and each county's AAA number.
- Self-Help for the Elderly(opens in a new tab)
Main line (415) 677-7600.
- Self-Help for the Elderly: adult day services(opens in a new tab)
Staff speak Cantonese, Mandarin, Taishanese and more.
- On Lok(opens in a new tab)
All-inclusive PACE senior care and a senior center.
- Family Bridges: Visiting Program(opens in a new tab)
Free visits for Cantonese- and Mandarin-speaking seniors; (510) 839-2022.
- NEMS (North East Medical Services)(opens in a new tab)
Clinics in San Francisco, Daly City, South San Francisco, San Mateo and San Jose; 1-888-500-1886.
- Asian Health Services(opens in a new tab)
Medical, dental and behavioral health care in the East Bay; new-patient membership (510) 986-6880, administration (510) 735-3100.
- AACI(opens in a new tab)
San Jose; main line (408) 975-2730; 24/7 domestic violence hotline (408) 975-2739.
- Asian Law Alliance(opens in a new tab)
Free legal services in San Jose, (408) 287-9710.
- Asian Law Caucus(opens in a new tab)
San Francisco, 415-896-1701.
- Chinatown Community Development Center(opens in a new tab)
Main line (415) 984-1450; housing counseling and affordable housing applications.
- CCDC: Contact us(opens in a new tab)
Main line (415) 984-1450; housing counseling hotline (415) 984-2728.
- SFPL: Chinatown/Him Mark Lai branch(opens in a new tab)
Chinese books and media; staff languages depend on who is on duty; 415-355-2888.
- Oakland Public Library: Asian Branch(opens in a new tab)
Chinese, Japanese, Korean and Vietnamese books; closed Sundays; (510) 238-3400.
- CHSA: visitor FAQs(opens in a new tab)
Wednesdays and Saturdays 10 a.m.–5 p.m.; seniors $10.
- Chinese Culture Center: tours(opens in a new tab)
Booked on request; individuals and private groups $55 per person, at least 4 people.
- Alameda County Library: eLibrary(opens in a new tab)
The My China Roots genealogy resource.
- San Mateo County Libraries: Mandarin/Cantonese Storytime(opens in a new tab)
The series sessions at Millbrae Library.
- CACC Chinese School(opens in a new tab)
Preschool to high school AP Chinese; calendar follows Pleasanton Unified.
- Marin County Free Library: LOTE4Kids(opens in a new tab)
More than 3,000 multilingual audio picture books.
Content updated Oct 19, 2026
Each organization's own site read on Oct 14, 2026, with the libraries, Chinatown cultural centers and senior centers added from their sites on Oct 16, 2026. Listed are the services and numbers they publish; ask about Chinese-language help, eligibility and cost when you call.
Image credits (2)
- Archive photo · 2022The Golden Gate Park Senior Center in San Francisco, a 2022 archive photo. It is not one of the services listed in this section and only shows what a community senior center looks like; services and hours follow each provider.Pi.1415926535 / Wikimedia Commons · CC BY-SA 4.0 · resized and compressed; cropped to fit the layoutLicense
- Archive photo · 2013The historic former Chinatown YWCA building in San Francisco, now home to the Chinese Historical Society of America (CHSA) museum, in a 2013 archive photo. It is a cultural resource, not one of the help, benefits or immigration services in this guide; exhibits and hours are on the CHSA website.Gary Stevens / Flickr via Wikimedia Commons · CC BY 2.0 · resized and compressed; cropped to fit the layoutLicense
